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>AI Tools>CustomerIQ
CustomerIQ logo
W

CustomerIQ's AI-Powered Platform for Customer Feedback

CustomerIQ: Make data-driven decisions using AI to analyze customer feedback from various channels like calls & surveys.

PaidFree Trial
3.8
out of 5
Visit Website4.3M

4.3M

Similarweb

CustomerIQ screenshot

Best for

Financial Analyst
Business Analyst
Data Scientist

Useful as

AI Tools for Research
AI Search Engines
AI Finance and Investment Tools

Platforms

Web Apps
Updated on Dec 19, 2025 (1 month ago)

AI-Powered Customer Insights: How CustomerIQ Transforms Feedback into Actionable Data

AI in data analysis is revolutionizing how businesses understand customer needs. CustomerIQ takes this a step further, acting as an AI-powered platform that helps companies synthesize customer feedback across multiple channels like calls, surveys, and tickets. By automatically discovering themes and quantifying customer sentiment, CustomerIQ empowers teams to prioritize work, align around customer needs, and accelerate development. This user-friendly platform integrates with popular tools like Slack, Hubspot, Zendesk, and Intercom, making it easy for businesses to access and leverage valuable customer insights for data-driven decision making.

Pricing

Pricing Model

Free TrialSubscriptionCredit or Token-Based Custom Pricing

Pricing Plans

Free Trial

A 7-day free trial is available, requiring no credit card for sign-up.

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Starter Plan

Best For: Individuals seeking to organize their inbox. Features: Email categorization, AI email drafting, Automated follow-ups, Shared knowledge base, Account intelligence

39

per seat per month

Plus Plan

Best For: Teams desiring automation and insights across emails and virtual meetings. Features: All Starter Plan features, Reports, Task extraction, Meeting assistant, Meeting summaries, Action items to CRM, Meeting follow-up drafts, CRM data entry/automation, Workflows

59

per seat per month

Pro Plan

Best For: Teams requiring automation and insights across emails, virtual meetings, and phone (VoIP). Features: All Plus Plan features, VoIP integration, Priority support

89

per seat per month

Workflow Credits

Provides 1,000 skill credits monthly to fuel team automation, enabling advanced workflows such as CRM updates, proposal generation, and personalized follow-ups. Note: Custom credit volumes and pricing are available through sales consultation.

349

per month

Outlook Shared Inbox Add-On

Extends CustomerIQ's capabilities to a team's shared inbox, including up to 3,000 processed emails, custom categories, and priority support. Note: For higher volumes, upgrades and bulk pricing are available.

149

per month

Custom Skills

Tailored automations designed to fit specific team workflows, such as generating Certificates of Insurance (COI), processing endorsement requests, or drafting Statements of Work (SOW). Pricing: Custom skills start at $1,500, which includes discovery, implementation, and ongoing support.

1,500

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Related Topics

#ai marketing#ai in data analysis#ai for customer service#ai and crm#ai for academic research#ai reviews assistant

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Maker
Not Claimed
Publish DateMay 19, 2023
Platforms
W
Web Apps
CustomerIQ
CustomerIQ
3.8
4.3M