AI for analysis takes center stage with Dovetail, a powerful platform designed to transform raw customer feedback into actionable insights. Dovetail acts as a centralized hub, consolidating all your customer data from various sources and using advanced analytics to uncover hidden patterns and trends. By identifying key themes and visualizing emerging insights in real-time, Dovetail empowers product teams to make data-driven decisions, enhance user experience, and ultimately build better products that truly meet customer needs.

Pricing

Pricing Model

FreeFreemiumFree TrialSubscriptionPay-As-You-Go (PAYG)Custom Pricing

Pricing Plans

Free

Designed for individuals to analyze calls, documents, and surveys. For individuals to make sense of calls, documents, and surveys. WHAT’S INCLUDED: One channel to automatically classify your voice of customer data. One project to analyze customer calls, recordings, docs, and surveys. Chat with and summarize your data to uncover trends and run analysis.

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Enterprise

Intended for larger organizations, offering scalability, advanced controls, and enhanced security measures. For organizations scaling and standardizing across teams. EVERYTHING IN PROFESSIONAL, PLUS: Unlimited free viewers and unlimited AI chat in Slack. Organization features like folders, global tags, fields, templates. Advanced AI features including custom vocabulary and translation. Secure with redaction, compliance, access control, and data retention. Priority support, dedicated customer success, onboarding assistance.

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