Macha: Elevate Your Shopify Store with AI Support

Elevate customer service with Macha AI. Our AI-powered chatbot delivers 24/7 support, personalized interactions, and efficient query resolutions for your e-commerce business.

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Updated on Nov 9, 2025 (3 months ago)

AI Chatbot for Shopify: Macha Delivers Effortless Customer Support

AI chatbots are transforming customer service, and Macha is leading the charge for Shopify stores. Designed specifically for e-commerce, Macha leverages sophisticated AI to deliver personalized support 24/7. This powerful tool seamlessly integrates with popular CRM platforms and ticketing systems like Gorgias and Zendesk, automating responses to common inquiries and freeing up your support agents to focus on more complex issues. With Macha, Shopify store owners can expect a significant reduction in ticket volume, improved customer satisfaction, and increased agent productivity – all leading to a better overall shopping experience for your customers.

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Macha offers two pricing plans: Starter and Business. The Starter plan costs $49 per month and includes 250 AI answers, unlimited AI agents, and the minimum required number of agent connections (three). The Business plan is priced at $15 per user per month and offers more advanced features, such as additional knowledge base capacity, Shopify product and order integration, and dedicated account management. Both plans come with a 7-day free trial and offer no contracts. Key Pricing Points: Starter Plan: $49/month 250 AI Answers Unlimited AI Agents Minimum 3 Agent Connections Business Plan: $15/user/month Additional Knowledge Base Capacity Shopify Product and Order Integration Dedicated Account Manager Both Plans: 7-Day Free Trial No Contracts

$ 49

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