Best for

Video Editor

Music Producer

Useful as

AI Chatbot Tools

AI Social Media Chatbots

AI Code Generator

Platforms

Web Apps

Updated on Dec 21, 2025 (1 month ago)

AI Chatbot Solutions: Unlock Automation with Sendbird's API AI Assistants

AI chatbots have revolutionized the way businesses interact with customers, enhancing user experiences through automation and personalized responses. Sendbird is at the forefront of this innovation, providing a robust platform that integrates AI chatbots seamlessly into web and mobile apps. By leveraging Sendbird's API AI assistants, businesses can streamline customer support, automate sales inquiries, and deliver human-like interactions efficiently. The platform offers comprehensive tools for managing AI chatbots, including easy setup via the Sendbird Dashboard and flexible integration through its chat API. With Sendbird, companies can harness the power of AI to boost customer engagement and support, while ensuring a smooth transition to human agents when needed. Whether you're looking to enhance user interaction or automate customer service, Sendbird's AI solutions empower businesses to achieve these goals effectively.

Pricing

Pricing Model

FreeFreemiumFree TrialSubscriptionPay-As-You-Go (PAYG)Custom Pricing

Pricing Plans

Developer Plan

Free for up to 100 MAU and 10 PCC. This plan includes access to all Pro features and community support, making it suitable for testing, MVPs, or hobbyist projects.

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Starter Plan

Designed for businesses with up to 100,000 MAU and up to 5% of MAU as PCC. Pricing starts at $399 per month for up to 5,000 MAU. This plan includes basic moderation controls and analytics.

$ 399

per month

Pro Plan

Also supports up to 100,000 MAU and up to 5% of MAU as PCC, with pricing starting at $599 per month for up to 5,000 MAU. It offers advanced features such as translation and enhanced moderation capabilities.

$ 599

per month

Enterprise Plan

Tailored for organizations requiring millions of MAU and numerous PCC. This plan includes all Pro features, priority support, enhanced security, additional analytics, and dedicated infrastructure options. Pricing is customized based on specific requirements.

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Voice Calls Peer-to-Peer

Peer-to-Peer voice calls.

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per minute

Voice Calls Server-Relayed

Server-Relayed voice calls.

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per minute

Voice Calls Cloud Recording

Cloud Recording for voice calls.

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per minute

Video Calls Peer-to-Peer

Peer-to-Peer video calls.

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per minute

Video Calls Server-Relayed

Server-Relayed video calls.

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per minute

Video Calls Cloud Recording

Cloud Recording for video calls.

$ 0.01

per minute

AI Customer Service (AI Agent)

Sendbird's AI Agent platform operates on a consumption-based pricing model. With each AI agent, customers receive Sendbird Desk, a full-featured ticketing system, at no additional cost. This package includes seamless AI-to-human handoff, unified conversation history, automated support workflows, and no per-agent fees. Specific pricing details are not publicly disclosed; interested parties are encouraged to contact sales for a customized quote.

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Business Messaging

For omnichannel business messaging, including in-app messages, push notifications, SMS, WhatsApp, and KakaoTalk, Sendbird offers customized pricing. Features include global coverage, analytics, reporting, and compliance with GDPR, HIPAA, SOC 2, and ISO 27001. Prospective customers should request a quote to receive tailored pricing information.

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Support Plans

Sendbird provides various support plans with features such as 24/7 global support, guaranteed first response times, dedicated customer success managers, and Slack support. Annual pricing is available upon request.

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annual